Can iyogi

Bets wishes Chitralekha Active Response Team. Setup in , iYogi has over 3 Million users across 11 countries and a team of certified technicians who troubleshoot technical problems with computers, smartphones and mobile computing devices like tablets and iPads. With Good Karma as the foundation for doing business iYogi is very open to feedback and puts customers first, always.

Share on Twitter. Add a note optional - e. Write a Review Ask a Question. Ratings On Other Platforms. Corporate Values. Overview iYogi has a consumer rating of 3. View ratings trends. What reviewers want you to know Positive highlights I am glad there are people like iYogi for me to use to solve computer problems.

Critical highlights Tech support scams are a national problem with local ramifications. Top Positive Review. Top Critical Review. Rating 5 stars Other Verified purchase. Verified site experience. Contains image or video. English only. Reviews that mention popular keywords computer problems 15 tech support Carlos D. Comment Thank you Share Helpful 2. Kathleen H. Comment Thank you Share Helpful James s.

Comment Thank you Share Helpful 0. Sarah O. Comment Thank you Share Helpful 1. Nancy L. Comment Thank you Share Helpful 9. Chitralekha S. Ther's no-one to go after. Susan B. Verified purchase. Matt P. Comments 1 Thank you Share Helpful 2. Lou S. Comment Thank you Share Helpful 4. Vincent C. Jrock S.

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Bill D. By Viviana G. By Chitralekha S. By Lou S. By Beth W. By Anonymous A. Get notified about new answers to your questions. Typical questions asked: How long does shipping take? I signed up with micro soft. We know they are for real. But I now am contacting my credit card company, to make sure no money is taken from my account thru, I yogi. Up until this happened I was completely happy with Iyogi. Too bad. However, it became horrendous. Their target was to sell, sell, sell, and they had no interest in fixing the problems in the Computer.

I told this to them many, many times, then they got the picture and would rush to fix? Well, my Husband had just renewed the Tune up Tool 2 weeks previously. There is a need for a legitimate company to help fix the Computers, however, because of the way iYogi worked, it could possibly send a bad message. I also tried to reach support at iYogi. One of the toll free number was still active. But I asked if this was iYogi and was told they were still servicing their customers. They took care of my issue.

The Company was Midas Tech. Did anyone have the same experience?? Are they a legit company? Is there some way that I might be able to recover all or part of the money lost on them? This is a very helpful forum. I had several ongoing problems, but i waited til today when my screen was flashing to try to contact iyogi.

I thought the problem was with me until I found this site. The people who worked as techs were great and really solved every problem. They were very polite and so thorough. We all took a chance to sign on with them and I hate that the company has let us down. I will keep up with this site. I have used them for many years with varying results.

Tried the number several times just to validate the number. I am sorry for all of you who purchased new contracts. Mine is to expire in after a period of 3 years.

Please keep me in the loop. I think I will not get any money back but would take it if offered!! I have promoted them to many people. Thankfully they dont remember that it was me!

Soo thanks for listening. Good luck with the research and suit,. Stay tuned and thank you for the continued updates on your experiences. They are either out of service or they say to live-chat online. At this point I will contact the credit card co.

Thank you for your investigation of this company. I have a five year contract with iYogi which will now not be honored. I can find no way to get a refund. ChannelE2E continues to track multiple lawsuits against iYogi.

Our latest report, dated July 15, , is here. We continue to hear rumors about a potential class action lawsuit against the company but we have not seen any legal filings on that topic so far in We will continue to update our coverage as new milestones in each case potentially emerge. Thanks for your readership,. Until late , the service was actually pretty good.

They must have recently shut down and some of their disgruntled employees, rather, ex-employees, have taken customer information with them. I recently had my computer and bank account scammed by these people. I always was satisfied with their service and responsiveness as well. Did spend money just last summer to renew one part of my contract and to add another 3 yr. If there is a common action law suit, I hope I am notified. Just wondering if any updates on Iyogi.

Have a contract with them until Dec and cannot get in touch with them. I am assuming I will have to look elsewhere for tech support and an antivirus but have no idea who….. Any help in what direction to go would be most appreciated. Email me your issue and I would revert back with the solution.

I work as a freelancer for windows and Mac issues. I have just become aware of the iyogi situation when I tried to call for assistance and the number is not in service. I too have paid in advance for services that I am not getting. Please update through email about what is going on. Got pretty good service from them for 5 years. Does anyone know if this company is still in business, lots of confusing emails on the web.

I would expect a refund if this company no longer functions. I remember getting an email from iyogi support about 3 week ago, July 12, to be exact, announcing new hours: am PST to pm PST. Subscribers should check to see if they also received that email.

It worked for me. In only a few seconds we were connected. He uninstalled my old support doc and downloaded and installed the new one.

For live chat he said you could use your account as the session. He then fixed the problem for which I was trying to reach them: preventing Microsoft from forcefully trying to download and install Windows When you call IYogi you get Tech Club and they offer to help. They said Iyogi has been out of business for a month. I got a call and they said they were from Iyogi on Sat and sent them a check. They had the Indian accents.

Showed me the virus. They changed the name on the check to TechHelp Services. I am trying to get my money back from them. I want to go to an American Computer Help desk. Who is the best. I work out of my home and help help from time to time. Will you please let me know what actions I need to take. I have just gotten wind of this situation. I was with Iyogi for for four years. I had my computer fixed when it crashed in so I thought this is a good company.

I I had the TechGenie Absolute which was supposed to be good until which had antivirus, antimalware, antispy, Antihacker which I had just bought in March 7 of this year. Does anyone know of a similar program to replace this now that Iyogi is closed? So at this time , does it look like all of us who had contracts with iyogi are going to lose the money we invested in this company?

Iyogi should have sent emails out to its customers indicating that this was going to happen. Absolutely crazy. Received a call today from iyogi telling me they wanted to refund my money. I needed to be in front of my computer and follow their instructions to get it. After I questioned them a number o times about how much my refund was and that they should already have all of my information they hung up.

So apparently my two previous posts were either too long or too detailed or both since they were deleted. I thought the info might help others as to what the supposed callers from iYogi were trying to do. I, too, need a refund. Yesterday I received a call from the original caller of a few days ago the one who tried to set up a MoneyGram account that failed.

He said that the other four callers were scammers so really? I told him having a FB account had nothing to do with whether or not he worked for iYogi and refused. I tried to contact Iyogi online and as soon as the site came up another black screen came covering the bottom half of the iyogi page and it said to call which I later found was the same number as iyogi except for the last two digits. I called and spoke with Manoj who kept me on line for 10 minutes until he finally put a box on the screen asking for my name, email address, phone and physical address.

I told him that he should already have that information and asked if I was speaking with iyogi. At that point things went downhill quickly and I got out of the site quickly and spoke with Manoj and told him I felt that something was wrong. As I took off all the sites which had come up I could see that my screen was black which indicated to me that they had access to my computer for some period of time. The entire phone call lasted at least 10 minutes and I kept inquiring why it was taking so long to take control of my computer.

Bottom line is that I wonder how much information they were able to take before I disconnected from them and what I should do next. The same thing happened to me! Appreciate some guidance. Two days ago, I contacted them on line on their chat screen which I am accustomed to using for help with my computer. I also had a several year contract with iYogi.

The first year was great. They handled all issues rapidly. They usually tried to sell me additional products which I declined. Over the last 5 months, I have not been able to reach the on their phone number. I receive at least one call a month from someone representing iYogi, but they always want my credit card number in order to provide a refund.

I have not provided it to the person calling because I have no way to validate it is actually iYogi. I live in Australia and have had issues with I yogi and the tec Geni anti virus and I have sent them emails only to get computer generated ones back to say I will be contacted back in 24hr time I have been waiting 4 days now.

So all I can say is look else where for a provider. I too have been with I yogi for years and spent over a thousand dollars last year alone for tech genie and other IT programs and their support. So i went on to search for their new phone number spoke with a man who told me that they are stealing peoples money and that they are being sued. My Question can we all start a class action law suit against them.

When I call my IYogi numbers I get a competitor. One was Tech Help and another was Tech Club who only wanted to fix my computer with a check which I am trying to get stopped. I got a call from a Iyogi Tech who said they had reorganized and he would help me but the line was dropped and I got no help. Sad looks like we will all lose our money. Hi Joe, As an iYogi customer of 7 years I am now in need of technical support for my computer existing problem is with MS Outlook password issue.

Can you please direct me for support, either online, on site, on walk in? They have been driving me crazy, calling me and telling me they are out of business but, they always call at the most inconvenient times.

Well today they caught me at home doing nothing really so, I talked to them. The guy said I would have to fill out a form to get the refund processed. I was told to download something called Supremo Control. Yes, like a dummy I did it but, when he told me it was now scanning my files for junk stuff, and I was getting this all for free I became really concerned. I then just shut the pc off and the phone rang. It was the same guy asking why I did this. He was not happy and told me we would have to do the download again when he called back.

It is a scam I am convinced. Godaddy has all the records of those changes. Report them to the AG and other authorities!!

I posted on July 20, about my computer and bank account being hacked by some iYogi employees or ex employees. I turned this company into the BBB of New York, and got a reply that I yogi was supposed to refund the overcharges, however, that has never happened. There is a lot of background noise something that never happened with IYOGI , and it sounds like a boiler room operation. Then I tell them that I have a blank screen, and tell them that they are a bunch of hackers and I am turning them into the Federal government.

The last call I had was from a very rude woman who called me various names and finally hung up. Well, well, well. That must have been when most of their people told them to take their job and shove it!!!

And so I just answered a call from one of their boiler room people about the refund b. I would explain I did not use that laptop any longer so they then started telling me to sign on to any computer for the refund. I would always tell them to mail me the money. Of course there were reasons why they could not do that. I then started telling them to just keep it. I did not need or want it. They keep calling. I believe they have sold my number because I now get similar scam calls.

They just no longer identify themselves as iYogi. If you want to cancel this charge, please press one to speak to a representative.

But these folks are relentless. I would request everyone here not to entertain any such scam calls which tells about computer repairs as most of them have proved to be scammers and iYogi being the leader of them.

If you still doubt please check the articles which tells about the lawsuits being files against the company for cheating customers all across the world specially in United States. In Attorney General Bob Ferguson filed a lawsuit against iYogi accusing it of scamming consumers. This completely broke the company and they could not even pay their employee dues in India and United States.

I have been a victim hence I have learned from my mistakes. Better to hang up and google up for a store which can fix your computer in your area if you really need one. Wanna a become a master and take the entire credit. I follow this mostly. Maybe you can become a master and help others in your area.

Still wanna go with the people calling you, ask them about the name of their company and tell them to call back until you do some background check. Do some research on google about them, check if they are really scammers, don't forget to check the reviews on various websites.

If you find them to be genuine then proceed forward. I know how it feels to become a victim of such scammers who takes away your hard earned money for nothing.

I had an Iyogi account for about a year several years ago. Yesterday I finally listened to them and am sorry I did. I foolishly gave them access to my computer and they had me fill out a refund form. It also asked for my address and the name of my bank. The McAfee virus program had just run a scan before this tech connected to my PC. This number was a company called Techclub. After talking with them I agreed to let them connect to my PC.

They directed me to a web page, www.